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Properly Serving Both Sides
One platform.
Residents & Government
One knowledge base. Two sets of agents. Employees and residents can always trust they're working with current, accurate information.
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Residents
Become Informed
Read · Search · Summarize · Answer
Easy-to-navigate documentation acts as the knowledge store for residents and AI. Powerful search helps users get the correct answer, faster.
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Government
Becomes Transparent
Document · Search · Retrieve · Audit
Create new content, publish to all social media platforms, send emergency alerts, track meetings, and meet the needs of the community you serve.
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Secure, Monitor, Report
FedRAMP High + IL5 CMMC + ITAR compliant boundary.
The entire chain runs inside a FedRAMP authorization boundary — U.S. persons, U.S. regions, no public-cloud fallbacks. The environment is independently audited and pentested; CUI never leaves the perimeter, and tenant data never trains a base or shared model.
IL5
DOD IMPACT LEVEL · CUI
FedRAMP®
HIGH · CONTINUOUS ATO
NIST 800-53
REV. 5 · FULL CONTROL SET
Zero retention
NO MODEL TRAINING ON TENANT DATA
Authorized to Operate
High · Continuous ATO
DoD IMPACT LEVEL 5 · CUI
U.S. PERSONS · U.S. REGIONS · NO FALLBACK
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311 · Event Reporting
A live map of
Everything Reported
Potholes, dark streetlights, missed pickups — residents report from any device and the pin lands on the city map the moment it's sent. Agents file the details, route it to the right crew, and keep the pin moving until the work is done.
311 Intake · Today
All Channels
08:55
Missed pickup
42 Birch Lane
08:48
Streetlight out
Birch Ln & 7th
08:41
Pothole
Maple St & 3rd Ave
map://ashford.gov/311
Live
Missed pickup · 42 Birch Lane
Routed by Service Agent · Staff approve closures
Avg 2 min to route
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A Better Experience, By Default
Built for the work governments actually do.
Security and user experience aren't an afterthought — they're the foundation. We built GovScale to serve the public and earn back trust in government.
GovScale
The Agentic-first platform of choice for government. Operations, billing, notifications, support, and content creation bundled behind trusted security.